Privacy Policy

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At Baati Chokha Restaurant, we take the privacy and security of our customers' personal information seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.

Information We Collect:

  1. Personal Information: When you visit our restaurant, make a reservation, place an order, or use our website or mobile app, we may collect personal information such as your name, contact information (phone number, email address), and payment details.

  2. Usage Information: We may collect information about how you interact with our website or mobile app, including the pages you visit, the links you click, and the features you use. This information is collected using cookies and similar technologies.

  3. Location Information: If you enable location services on our mobile app, we may collect your precise location information to provide you with relevant services or personalize your experience.

How We Use Your Information:

  1. To Provide Services: We use your personal information to provide the services you request, such as making reservations, processing orders, and delivering food.

  2. Communication: We may use your contact information to send you updates, promotional offers, and important notifications related to our services. You can opt-out of receiving marketing communications at any time.

  3. Improving Services: We analyze usage information to understand how our customers interact with our website or mobile app, identify areas for improvement, and enhance your experience.

  4. Legal Requirements: We may use or disclose your personal information as required by applicable laws, regulations, or legal processes.

Data Security: We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your data.

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are contractually bound to use your information only for the purposes of providing the agreed-upon services and protecting your privacy.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights: You have the right to access, correct, update, or delete your personal information. If you have any concerns or requests regarding your personal data, please contact us using the information provided below.

Changes to the Privacy Policy: We may update our Privacy Policy from time to time. Any changes will be posted on our website or mobile app, and the revised version will be effective as of the stated "Last Updated" date. We encourage you to review the Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.